
On May 15, 2025, FleishmanHillard Budapest played a pivotalrole in organizing a high-impact press briefing for Invest Hong Kong (InvestHK),demonstrating the agency’s dynamic capabilities in international investmentpromotion and media relations.

One of the most important yet often underestimated keys to successful corporate communication is insight. But what exactly does this term mean, and how can it make our communication relevant, credible and motivating for the target audience?

Having left the Café Group last year, formerly known as Café PR, the team, which has won multiple domestic and international professional awards, has finally left the past behind and renewed itself. Under the name FleishmanHillard, they continue to work as one of the largest international communications agencies in Budapest, operating as an independent office. Complemented by new business lines and backed by experienced senior colleagues, they offer a renewed, modular range of services that has made them a recognized player in the market over the past 25 years.

One thing remains constant: change. And for us, 2024 has begun with a major transformation. A new and exciting chapter is unfolding in the story of FleishmanHillard Café—now operating as an independent communications agency with a renewed structure and an expanded digital division. After 24 successful years, during which it has been recognized multiple times as Agency of the Year, FleishmanHillard Café is parting ways with Café Group to embark on this next stage of its journey.

2026 is a watershed moment for corporate communications: reputation has never been more valuable, trust has never been more fragile, and artificial intelligence has never had such a profound impact on what information consumers and decision-makers see first. In this complex environment, PR is no longer just a complementary tactic—it is a strategic business function that directly impacts growth, risk management, and long-term competitiveness.

The sudden departure of SAP Hungary’s managing director, and the scandal that unfolded around it, once again highlighted that crisis management requires more than quick reaction. Thoughtful, well-structured and consistent communication plays an equally critical role. Without it, a company’s reputation can suffer long-term damage. This case also shows that ambiguity and vague wording often cause greater harm than the initial crisis itself. The aim of this article is not to detail the events at the company or to speculate, but to illustrate the challenges of managing a crisis rooted in organisational culture and structure.