
A creative, a marketer and a corporate communications professional walk into a café. This is not a joke — it’s an event. At a joint workshop hosted by FleishmanHillard and Kreatív magazine, leading experts of the industry reflected together on one of the most influential yet frequently misunderstood components of communication success: the insight.

The digital communication landscape is constantly changing: content production is accelerating, while trust in information is declining. In this challenging environment, brands must understand how to speak authentically, build connections and earn long-term trust. Péter Szatmári, Professional Director at FleishmanHillard, addressed these questions in his presentation at the joint workshop of Kreatív and FleishmanHillard Budapest titled “Compass, Not Magic – Why Insight Is the Real Key to Communication Success.”

The rebranding of the Orchestra was one of our most complex and unique projects. A new identity for an internationally known band with a 60-year history had to be created in such a way that it would appeal to future audiences and stand out in international competition.

When InnoEnergy - now Inno - was looking for a regional communication partner, one thing was certain: they did not need 14 different voices, but a common narrative in East-Central Europe. Our task was to create a hub agency model from Budapest that would simultaneously provide strategic unity, rapid decision-making, and real local relevance in up to 14 countries.

The sudden departure of SAP Hungary’s managing director, and the scandal that unfolded around it, once again highlighted that crisis management requires more than quick reaction. Thoughtful, well-structured and consistent communication plays an equally critical role. Without it, a company’s reputation can suffer long-term damage. This case also shows that ambiguity and vague wording often cause greater harm than the initial crisis itself. The aim of this article is not to detail the events at the company or to speculate, but to illustrate the challenges of managing a crisis rooted in organisational culture and structure.

Learn how to handle crises professionally. Customized crisis communication training for companies – with simulated exercises and proven effectiveness. Because crises will come. The question is whether your company will sink or ride them out.