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How Do We Build Trust Amid the Noise? – Péter Szatmári on the New Challenges of Corporate Communication

The digital communication landscape is constantly changing: content production is accelerating, while trust in information is declining. In this challenging environment, brands must understand how to speak authentically, build connections and earn long-term trust. Péter Szatmári, Professional Director at FleishmanHillard, addressed these questions in his presentation at the joint workshop of Kreatív and FleishmanHillard Budapest titled “Compass, Not Magic – Why Insight Is the Real Key to Communication Success.”

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Credibility vs. Quantity: Trust in the Age of AI and Fake News

On March 26, FleishmanHillard and Kreatív are co-hosting a workshop to explore the intersection of consumer expectations, business goals, and communication trends. In anticipation of the event, Szatmári Péter, the agency’s Director of Expertise, provides a brief overview of the key topics we will discuss from an international perspective.

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Ourselves

Silence is Golden? Lessons from the SAP Crisis in an Age of Distrust

The sudden departure of SAP Hungary’s managing director, and the scandal that unfolded around it, once again highlighted that crisis management requires more than quick reaction. Thoughtful, well-structured and consistent communication plays an equally critical role. Without it, a company’s reputation can suffer long-term damage. This case also shows that ambiguity and vague wording often cause greater harm than the initial crisis itself. The aim of this article is not to detail the events at the company or to speculate, but to illustrate the challenges of managing a crisis rooted in organisational culture and structure.

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Why Internal Communication Is the Hidden Engine of Business Performance - FleishmanHillard Budapest Insight

When employees feel they are the last to know, they start looking for the exit. In our latest study, 61 % of people thinking about changing jobs said poor internal communication was a leading factor. At the same time, only 23 % of the global workforce is engaged at work, while the productivity drag from disengagement costs a typical S&P 500 company up to US $355 million every year.

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