
By Friday morning, a faulty security update affecting Microsoft systems had nearly paralysed the entire world. While the technical analysis of the situation or a BCP review would be a topic of its own, an unexpected and overwhelming incident like this demonstrates why it is essential for a company to have a strong, well-maintained crisis communication system. Such a system does not slow down reaction — in fact, it enables quick and effective response in situations exactly like this.

Influencer collaborations have come a long way over the past decade, ever since brands first recognised the value and impact of individuals with large, engaged audiences — those who influence and shape their followers’ decisions. Although these collaborations often sit on the borderline between different agency disciplines, we frequently use them as PR tools due to the broad range of opportunities they offer. Recent years have shown that simply placing a product next to a well-known person in a static photo is no longer enough. This approach feels “advertisy,” prompting followers to scroll past. If influencers post too much of this type of content, it can even damage their credibility in the long run.

Start Something New Weekend - Sponsorship Can Be Different. Almost a decade and a half ago, our first weekend of May was really special, when we were able to take part in perhaps one of our biggest events thanks to Vodafone. However, it was a challenge anyway. How can we make a street event, an announcement and an event interesting, how can we keep it at the center of media interest for nearly a month?

The 10th anniversary of the Hungarian-founded NNG was a great opportunity to tell the story of a Hungarian technological success story. The goal was not to celebrate in itself, but to give something back to the domestic audience. We wrote 2015 and in addition to Waze, iGO was used by most people on their phones - although its official Android version did not yet exist. The birthday thus provided a great opportunity to make NNG's already internationally recognized performance even more valuable to its most loyal fan base, the domestic audience.

The sudden departure of SAP Hungary’s managing director, and the scandal that unfolded around it, once again highlighted that crisis management requires more than quick reaction. Thoughtful, well-structured and consistent communication plays an equally critical role. Without it, a company’s reputation can suffer long-term damage. This case also shows that ambiguity and vague wording often cause greater harm than the initial crisis itself. The aim of this article is not to detail the events at the company or to speculate, but to illustrate the challenges of managing a crisis rooted in organisational culture and structure.

Learn how to handle crises professionally. Customized crisis communication training for companies – with simulated exercises and proven effectiveness. Because crises will come. The question is whether your company will sink or ride them out.