OTP Önkéntes Nyugdíjpénztár

You Can’t Work Forever – A Powerful Insight and a Memorable Campaign

How do you talk to a young generation — one living in a “carpe diem” mindset — about taking their first steps today toward a financially secure retirement? FleishmanHillard (formerly Café PR) set out to answer this question together with the OTP Voluntary Pension Fund. The solution became a completely new insight and a provocative, unconventional integrated campaign built around it: “You Can’t Work Forever.”

The challenge

OTP Voluntary Pension Fund is one of the largest players in the Hungarian pension fund market in terms of both membership and assets under management. However, following the private pension fund reforms in 2011, public trust in long-term investments had weakened significantly by 2015 — threatening a decline in membership.In addition, from 2014 onwards, the 20% annual tax rebate also became available for pension insurance products, creating increased competition in an already saturated market.

What we did

The campaign’s goal was to help increase OTP Voluntary Pension Fund’s membership and encourage contributions by introducing a completely new approach to pension savings communications — one that speaks directly to young employees. But what message truly resonates with them?

Our research revealed that although most young people are aware they are unlikely to receive a state pension, they still do not save — because they assume they will continue working during retirement. Our campaign set out to show the impossibility of this belief. For the first time in Hungary, we presented the negative side of lifelong work.

Instead of the distant, idyllic visions used by competitors, we developed an integrated campaign that confronted young people with reality. If they do not save, they can expect two things:

  • Lifelong work
  • The disappearance of the comfortable, enjoyable retirement they imagine today

These two ideas became the core of the campaign. We wanted to make them tangible, provoke the public and spark conversation — using as many creative tools as possible.

Alongside traditional media relations, we created the country’s first Retirement Museum, produced online videos that confronted viewers with the absurdity of working forever and introduced unique installations in selected OTP branches.

Results

Thanks to this bold and unconventional approach, the campaign achieved outstanding visibility despite a relatively modest budget. In less than three months, it generated more than 150 media appearances, increasing OTP Voluntary Pension Fund’s Share of Voice by over 35%.

Business results were equally strong:

  • During the campaign period (04.08.2016–20.09.2016), 2,410 new members joined the Fund — a 30% increase compared to the same period the previous year.
  • Compared to the two months before the campaign (June–July), this represented a 35% increase.
  • During the campaign period, 2.5 billion HUF in contributions were made — a 17% year-on-year increase.

Today, the concept of lifelong work has become a fundamental element of pension communication, and OTP Voluntary Pension Fund remains the only market player that has increased its membership every single year since 2014.

The campaign won multiple awards, including the European Excellence Awards, the Sabre Awards, and several additional national and international recognitions. The accompanying commercial was ranked by Synetiq as the most effective advertisement of 2017 in terms of attention retention.

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