
One of the most important steps in successful crisis management is determining what type of crisis we are dealing with — and choosing the right strategy accordingly.

When we are affected by the situation, it is easy to think that even a negative article or bad news justifies activating our crisis communication systems (if we have them, of course). However, it is worth knowing that, according to a 2023 study, every negative word in a headline increases the readership of a given article by an average of 2.3%. So, understandably, the press and readers will always be more interested in a headline that presents a situation in a negative light.

The rebranding of the Orchestra was one of our most complex and unique projects. A new identity for an internationally known band with a 60-year history had to be created in such a way that it would appeal to future audiences and stand out in international competition.

When InnoEnergy - now Inno - was looking for a regional communication partner, one thing was certain: they did not need 14 different voices, but a common narrative in East-Central Europe. Our task was to create a hub agency model from Budapest that would simultaneously provide strategic unity, rapid decision-making, and real local relevance in up to 14 countries.

The purpose of tenders is to support the selection of the right partner based on a validated professional background, competencies, and limited trial tasks. However, current practice often looks different: clients request complete strategies, detailed action plans, and creative solutions without remuneration, with tight deadlines and incomplete briefs. This is not only detrimental to agencies, but also impairs the quality of clients' decisions, ultimately hindering the selection of the most suitable agency partner. This problem is not unique to Hungary; it has been discussed internationally for years.

2026 is a watershed moment for corporate communications: reputation has never been more valuable, trust has never been more fragile, and artificial intelligence has never had such a profound impact on what information consumers and decision-makers see first. In this complex environment, PR is no longer just a complementary tactic—it is a strategic business function that directly impacts growth, risk management, and long-term competitiveness.